Returns & Exchanges
At Nutri-bay, we want you to be fully satisfied with your health and nutrition purchases. If you are not happy with your order, you can return unopened items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return, or contact our support team with your order number.
Pack the Items
Ensure the products are unopened, in their original packaging, and securely placed in a shipping box to prevent damage during transit.
Ship to Nutri-bay
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund
Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing